Shipping Policy

Effective Date: October 23, 2025
Company Name: FUTURY TOUCH LLC
Website: www.futurytouch.shop
Registered In: Missouri, United States


1. Overview

At Futury Touch Shop, we’re dedicated to providing a fast, secure, and reliable shipping experience.
We currently ship to customers in the United States and the United Kingdom.
Our goal is to ensure every order reaches you safely and on time.


2. Order Processing Time

All orders are processed within 1–2 business days (Monday to Friday) after payment confirmation.
Once your order is shipped, you’ll receive a shipping confirmation email with your tracking number and link to monitor your delivery.


3. Estimated Delivery Times

  • United States: 3–7 business days
  • United Kingdom: 5–10 business days

Delivery times may vary depending on your location, customs processing, and external shipping conditions such as weather or holidays.


4. Shipping Charges

We offer Free Standard Shipping on all orders no hidden costs or additional fees.
The price you see at checkout is the final price you pay.


5. Tracking Your Order

All shipped orders include tracking information.
You’ll receive your tracking number via email once your order is dispatched.
You can track your order directly from the link provided in the email.


6. Delivery Partners

We work with reputable courier services including:

  • USPS
  • FedEx
  • UPS
  • Royal Mail (UK)

These partners ensure safe and timely delivery for every order.


7. Failed Deliveries or Lost Packages

If your package is lost, delayed, or marked as delivered but you haven’t received it:

  1. Contact the shipping carrier using your tracking number.
  2. If unresolved, reach out to us at info@futurytouch.shop, and we’ll assist you with a replacement or refund in accordance with our Refund & Return Policy.

8. Customs, Duties & Taxes (For UK Orders)

All international shipments may be subject to customs duties, taxes, or import fees depending on your country’s regulations.
Customers are responsible for paying these charges, if applicable.


9. Incorrect Shipping Address

Please ensure your shipping address is entered correctly during checkout.
We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.

If you notice an error after placing your order, contact us within 12 hours at info@futurytouch.shop.


10. Order Cancellations

Orders may be canceled within 12 hours of purchase, provided the item has not yet been shipped.
Once an order is shipped, it can no longer be canceled but may be eligible for return upon delivery.


11. Contact Us

For any shipping-related inquiries, please contact our support team:
📧 info@futurytouch.shop
🌐 www.futurytouch.shop
🏢 117 S Lexington Street Ste 100, Harrisonville, MO 64701, USA

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