Effective Date: October 23, 2025
Company Name: FUTURY TOUCH LLC
Website: www.futurytouch.shop
Registered In: Missouri, United States
Welcome to the Futury Touch Shop Help Center!
Below are the most frequently asked questions about our products, orders, shipping, and returns.
If you don’t find what you’re looking for, feel free to reach out to us anytime at info@futurytouch.shop
1. How can I place an order?
Simply browse our products, add your desired items to the cart, and proceed to checkout.
We currently accept secure online payments via credit/debit cards and PayPal.
2. Do you ship internationally?
We currently ship to the USA and the UK only.
We are working to expand to more countries soon!
3. How long does delivery take?
- USA: 3–7 business days
- UK: 5–10 business days
Delivery times may vary depending on your location or holidays.
4. Do you offer free shipping?
Yes! We offer Free Shipping on all orders, with no hidden fees or extra charges.
5. How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with your tracking number and a link to track your shipment online.
6. Can I cancel or change my order?
If your order has not yet been shipped, you may cancel or change it within 12 hours of placing it.
After shipment, changes are not possible — you may initiate a return once the item arrives.
7. What if I received a damaged or wrong item?
If you receive a damaged, defective, or incorrect item, please contact us immediately at info@futurytouch.shop.
We will replace it or issue a refund at no extra cost.
8. What is your return policy?
You can return most items within 14 days of delivery.
Items must be unused and in their original packaging.
Please visit our Refund & Return Policy page for full details.
9. Do I have to pay for return shipping?
If the return is due to our mistake or a defective item, we’ll cover the shipping costs.
Otherwise, return shipping is paid by the customer.
10. How can I contact customer support?
Our support team is always ready to help you!
📧 info@futurytouch.shop
We typically respond within 24 hours on business days.
11. Are my payments secure?
Yes — all transactions on Futury Touch Shop are processed through secure payment gateways with full SSL encryption to protect your personal and financial information.
12. Do you offer warranties on your products?
Most of our products come with a manufacturer’s warranty. Please check the product description or contact us for specific warranty details.
13. Do you restock sold-out items?
Yes, we regularly restock popular items.
Follow us on social media or subscribe to our newsletter to be the first to know about restocks and new arrivals.
Need More Help?
If your question isn’t listed here, please contact our customer service team:
📧 info@futurytouch.shop
🌐 www.futurytouch.shop
We’re happy to assist you!